Latest in a recurring series of expert columns for association leaders interested in unlocking the potential of social technology By Scott Klososky Klososky While presenting a keynote address for any association group on technology, there is always that moment—the one when hands raise and unpredictability happens. We call it the Q&A. Speakers relish the challenge of being quick on their feet, and having good answers instantly. At the same time, do it long enough, and some of the questions start to repeat from event to event. I wanted to answer some of the most common because, clearly, they are foremost in association leaders' minds. How do we go about gathering… Read More